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We understand that privacy and the security of your personal information are extremely important. This policy explains what information we collect, how we use it, how we keep it secure, and your rights regarding your personal data. It also covers how our services comply with applicable laws in both the European Union (EU) and the United States (US).
This Privacy Policy applies to this website and to any interactions you have with us (e.g., when you create an account, purchase or subscribe to our products or services, sign up for our newsletter, open a support ticket, or contact us via email, phone, or social media). If you do not agree with this policy, please do not use our website or services. If you have questions about this Privacy Policy or our data practices, please contact us at: 📧 support@nordicwhisper.com
Adult Content and Age Restriction
Nordic Whisper provides erotic and sensual audio stories intended for adult audiences only. By accessing our website or services, you confirm that: You are at least 18 years old (or the legal age of majority in your country of residence, if higher). Accessing such content is legal in your jurisdiction. You will not allow anyone under the legal age to access the content. We do not knowingly collect personal information from individuals under the minimum age requirement. If we discover that we have inadvertently collected such information, we will delete it promptly.
Personal data means any information capable of identifying an individual. It does not include anonymised or aggregated data, which cannot reasonably be used to identify you. We may collect and process your personal data in a different ways:
We may collect and process the following types of personal data:
Communication Data – Information you send to us via contact forms, email, text, social media messaging, or any other communication.
Customer Data – Name, billing and delivery address, email address, phone number, payment details, and purchase history.
User Data – Information about how you use our website, including any content you upload or create.
Technical Data – IP address, browser details, login data, pages visited, time spent on pages, device information, and similar data.
Marketing Data – Your preferences for receiving marketing communications from us and third parties. We may use this data to improve our services, provide customer support, personalize content, and deliver targeted advertisements.
Directly from you when you register, purchase, or contact us. Automatically through cookies and similar technologies (see our Cookie Policy). From trusted third parties, including analytics providers, advertising networks, payment processors, and delivery partners. From publicly available sources. We may combine information collected from different sources to improve accuracy and relevance.
We do not collect sensitive personal data such as information about race, ethnicity, political opinions, religion, health, or biometric data. We also do not store information about criminal convictions.
We will only process your personal data when legally permitted. Common purposes include: To perform a contract with you (e.g., provide purchased services). To fulfill legal obligations. To pursue our legitimate business interests, such as improving services, ensuring website security, and marketing to consenting users. Marketing communications will only be sent with your consent or where legally permitted. You can withdraw consent at any time.
As we operate internationally, your personal data may be transferred outside the European Economic Area (EEA). We ensure that such transfers meet legal requirements, for example by: Using providers in countries recognized by the European Commission as offering adequate data protection. Relying on the EU–US Data Privacy Framework or equivalent safeguards. Entering into data processing agreements with providers such as our online course platform, Zenler, based in the UK. Where required, we use additional safeguards such as Standard Contractual Clauses approved by the European Commission.
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations (PECR – applicable in the UK), and equivalent laws in other jurisdictions, we may send you marketing communications from us if you made a purchase or asked for information from us about our goods or services, or you agreed to receive marketing communications, and in each case you have not opted out of receiving such communications since.
Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
Before we share your personal data with any third party for their own marketing purposes, we will get your express consent.
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences, by following the opt-out links on any marketing message sent to you, or by emailing us via the contact form on our website.
If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases or warranty registrations.
We may share your data with:
- Our platform provider Zenler (data processor). We have entered into a Data Processing Addendum with Zenler to ensure that your data is processed securely and in compliance with GDPR.
- Service providers such as Amazon, Vimeo, Zoom, Sendgrid, Stripe, PayPal, and other trusted partners that provide cloud infrastructure, video hosting, live video platforms, email delivery, and payment processing.
- Third-party services that may be integrated through Zenler, such as Google Analytics, Meta (Facebook) Pixel, Zapier, and MailChimp, which help us manage analytics, automation, and marketing.
- Professional advisors (lawyers, accountants, etc.).
- Government authorities if legally required.
All third parties must process your data in accordance with applicable laws and our instructions. We do not permit our service providers to use your personal data for their own purposes.
We use appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. Access to your data is restricted to those who need it for legitimate business purposes. We maintain procedures to detect, investigate, and respond to potential security incidents.
Data Breach Policy
In the event of a personal data breach, we will notify you and any applicable authorities where we are legally required to do so.
We keep your data only as long as necessary for the purposes described above, including to comply with legal, accounting, or tax obligations. When deciding how long to retain data, we consider:
- the amount, nature, and sensitivity of the data,
- the potential risk of harm from unauthorized use or disclosure,
- the purposes for which we process the data, and whether these can be achieved by other means,
- and applicable legal requirements.
For tax purposes, we keep certain data for at least six years after you stop being a customer. We may retain anonymized data for research or statistical purposes indefinitely.
Depending on your location, you may have the right to: Access, correct, or delete your personal data. Object to processing or request restriction. Request data portability. Withdraw consent at any time. EU/EEA residents can find their local data protection authority here: https://edpb.europa.eu/about-edpb/about-edpb/members_en UK residents: www.ico.org.uk US residents: www.ftc.gov or their state privacy authority. These rights may vary depending on your location and applicable laws.
We use cookies to improve your experience and analyze website usage. You can adjust your browser settings to refuse cookies, but this may affect functionality. See our Cookie Policy for details.
Our website may include links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review them before providing personal data.
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or prominently on our website.
For privacy-related questions or to exercise your rights: 📧 support@nordicwhisper.com Or use the contact form on our website.